Dual Asset Trading pairs 

Ingots Indexed Token 

MYRX Stablecoin 

Future products (e.g., staking, lending) 

Regulatory: Non-compliance unresolved after 60 days. 

Financial: <30% liquidity/usage sustained for 90 days. 

Technical: Critical vulnerabilities irreparable without service disruption. 

Strategic: Board-approved business pivots (with 60-day user notice). 

Advance Notice: 60 days for strategic wind-downs; 30 days for urgent cases. 

Content: 

Clear reasons for discontinuation. 

Step-by-step asset recovery instructions. 

Dedicated support contact ([email protected]). 

Channels: Email, website banners, in-app alerts, and social media. 

Withdraw tokens to external wallets (fee-free during wind-down). 

Convert eligible assets to MYRX at pre-announced rates (14-day window). 

Redeem fiat (MYR) via approved banking partners (processing time: 5–7 days). 

Auto-conversion of orphaned tokens to MYRX after 14 days. 

Pro-rata refunds for prepaid fees (e.g., subscriptions). 

Modular Contracts: Sunset individual products without disrupting other services. 

Post-Wind-Down: 

Publish audit report (excluding sensitive data). 

Archive transaction records for 7 years (per SC Malaysia). 

Deploy contract locks to prevent post-termination alterations. 

Claims: Losses due to wind-down (e.g., forced liquidations) may be filed via [email protected] within 30 days. 

Disputes: Escalated to [email protected] for arbitration within 14 days of resolution denial. 

Malaysia: SC’s Guidelines on Digital Assets and BNM’s Stablecoin Standards. 

Global: Proactive alignment with MAS (Singapore), MiCA (EU), and FATF travel rules. 

Ingots.io reserves the right to shorten notice periods for regulatory/legal mandates. 

Users must ensure valid withdrawal addresses/KYC to facilitate asset recovery.